Privacy Policy
At Kalm Technologies Inc ("Kalm", "we", "our", or "us"), we believe privacy is a fundamental right. This Privacy Policy explains how we collect, use, share, and protect personal information when you use our products, our website, and any related services (collectively, the "Services").
1. Information We Collect
We collect the following types of information:
- Information you provide — such as your name, email address, account credentials, profile details, and any content you submit to our Services.
- Usage information — including device type, operating system, browser, IP address, pages or features used, and timestamps of activity.
- Location data — when it is relevant to a feature you choose to use, and only with your permission.
- Voice samples — only when you actively engage with a voice-enabled feature, used to provide that feature and improve our Services.
2. How We Use Your Information
We use the information we collect to:
- Provide, operate, and improve our Services.
- Authenticate users and keep accounts secure.
- Personalize features and recommendations.
- Communicate with you about updates, support, and important changes.
- Detect, prevent, and respond to fraud, abuse, or security issues.
- Comply with legal obligations.
3. How We Share Your Information
We do not sell your personal information. We share information only when needed:
- With trusted service providers who help us operate the Services (e.g. hosting, analytics) under strict confidentiality agreements.
- With other users only as required by a feature you choose to use.
- When required by law, court order, or to protect the rights and safety of Kalm, our users, or the public.
4. Data Retention
We keep personal information only as long as necessary to provide the Services and to fulfill the purposes described in this policy, unless a longer retention period is required by law. You may request deletion of your account and associated data at any time by contacting us.
5. Security
We employ industry-standard administrative, technical, and physical safeguards to protect your information from loss, misuse, and unauthorized access. While no method of transmission or storage is 100% secure, we are committed to continuously improving our security posture.
6. Your Rights
Depending on where you live, you may have the right to:
- Access the personal information we hold about you.
- Request that we correct or delete your information.
- Object to or restrict certain processing of your data.
- Withdraw consent where processing is based on consent.
- Lodge a complaint with your local data protection authority.
To exercise any of these rights, please contact us at hello@kalmtechinc.com.
7. Children's Privacy
Our Services are not directed to children under 13 (or the equivalent minimum age in your jurisdiction). We do not knowingly collect personal information from children without verifiable parental consent.
8. International Transfers
Our Services are operated globally. By using them, you understand that your information may be transferred to and processed in countries other than your own, which may have different data protection laws. We take steps to ensure that such transfers comply with applicable legal requirements.
9. Changes to This Policy
We may update this Privacy Policy from time to time. If we make material changes, we will notify you through the Services or by email. The "Last updated" date at the top reflects the most recent version.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please reach out to us at hello@kalmtechinc.com.